"I LOVE this vet! After taking my dog to Banfield (which I DO NOT recommend) multiple times for allergies and getting zero results, I found Alicia Pet Care Center online. They were right down the street from my house so I figured I would give them a try. I could not be any happier! Dr. Northrop had many helpful tips to help stop my dog from itching and was able to give her the right meds to start her path to recovery immediately. My dog is 100x better in her attitude, itching and eating habits. I will definitely be back. I could not be any happier. Thank you so much to Dr. Northrop and all of the very kind staff!! I am so happy I found a permanent vet office."
"WORTH EVERY SINGLE RED STAR! +PLUS ONE MORE STAR
It has been 2 years since I moved to Seattle from Mission Viejo and I am still looking for a vet that comes close to Dr. Wheaton and his team. Every time I take my cats to a vet here in Seattle I wish that is was Dr. Wheaton we were seeing.
Alicia Pet Care is clean, smells nice, uses modern equipment, has a brilliant adoption palace and charges exactly what I expect to pay. From an operational perspective... they are a dream in the world of vet clinics. And Dr.Wheaton also posts excellent informational videos on their website. If I have a question, I will check there first before engaging on a grueling journey through the internet of possibly true and possibly not true advice.
I had three cats at the time, 19 years, 16 years, and 10 years. Literally out of the blue, my 16 year little old man developed a bump on his chin. We took him on a Saturday to a random vet (prior to my discovery of APCC). My service was about 2 stars and I left with no answers and eyes full of tears. I found APCC as a second opinion and knew that I didn't have to look further for another vet.
It turns out my little old man, Tori, had advance bone cancer of his jaw and potentially in his lungs. Dr. Wheaton (having just put down his own dog) knew exactly what to say to make light of the situation. He gave me reasonable options that made sense. I wasn't ready to put Tori down and Dr. Wheaton knew that and understood, so he did his best to make Tori comfortable. In his final days, I took Tori to the office twice with the intentions of letting him go...and just couldn't do it. On both occasions, Dr. Wheaton stayed in the room with me, talking me through it and rationalizing the situation and what was best for Tori. I have no idea if he even had any other appointments on those days (I'm sure he did) because he made me feel like we were the only ones there.
Dr. Wheaton: If you ever read this, know how much you impacted me during one of the hardest days of my life. You are a truly gifted veterinarian and an honor to have been seen by. Thank you for your understanding, patience, and bedside manner. I wish my other two cats liked to travel because I would without question fly them down there for their office visits."
"Our pets have always been well attended to at Alicia Pet Care Center. The doctors at APCC treated our dogs both with medicines and alternative resources during their stay at the clinic. This wholistic approach to animal care is unique to APCC and the best path forward for our pets long term care."
Having grown up in Illinois with 7 veterinarians in my family, I know the business and am very particular about veterinary care for my pets. I feel blessed to have found Alicia Pet Care Center! Max, my French Bulldog, has major allergy problems but Dr. Dewey has done an excellent job of treating him. With medication and a change in food, he is symptom-free, happy and thriving! Dr. Dewey was also able to medically treat my other French Bulldog with a partial bowel obstruction, thus avoiding surgery. The entire staff is attentive and caring, and the facility is one of the cleanest and most organized I have seen in Orange County.
My experience was consistent, start to finish, and then some.
There a few critical factors when selecting a new vet. Great flexibility in making room for a last minute appointment was a very nice start.
A warm welcome and a gunuine interest towards my pet's health through out our visit was stress free - this is important for comfort when leaving my furry family member behind.
Update calls on progress, as well as a checkup call post visit was another great touch - that effort pays off.
Price was quoted and billed consistently - thank you, thank you. Tough, because things do change with pet care , but a well run clinic allows for greater accuracy in treatment and appropriate billing. I only like surprises on my birthday...
The checkout and de-briefing for home care was thorough and I was asked if I had any questions. They clearly want success, not just return business.
If you're looking for a new vet, or perhaps a fresh look at a new experience in pet care, be sure to make an appointment.